Ah, the Department of Motor Vehicles: everybody’s stereotype of a complacent, hidebound bureaucracy, where the lines are long and the staff’s hostility is held in check by its somnolence.
The image is unfair to the reality. The DMV has made strides to enter, if not the 21st Century, at least the late 20th. But now it faces new challenges not of its own making, and there needs to be a shakeup in its future.
Among those challenges: responsibility for voter registration which it seems to be fumbling, and an attitude toward the new driver’s privilege cards that seems to have awakened the inner Barney Fife in some DMV employees.