There have been numerous examples over the years of Phil Scott’s failure to build an effective bureaucracy in spite of his promises to lower the cost of government and improve the delivery of services The latest, and perhaps most outrageous, is the unconscionable handling of the extended emergency motel voucher program. As reported by VTDigger, the Scott administration is now requiring recipients to recertify once a week — and is making it damn difficult to comply by woefully understaffing its call centers and offices.

There are two possible explanations for this. Either the administration is doing its best to torpedo an extension it never wanted in the first place, or it has deliberately resource-starved the Department of Children and Families to the point where DCF can’t properly do its job. Either way, it’s inexcusable. As is the desperate display of blame-shifting put on by DCF functionary Miranda Gray.

It’s not our fault, she told VTDigger. It’s recipients’ fault for not being persistent enough or not answering the phone when DCF gets around to calling them back. It’s a caseworker’s fault for not communicating with DCF (through its terrible call center). Recipients who can’t get through by phone should go to a field office (but at least one recipient was forced to wait for hours and hours at a field office). It’s the Legislature’s fault for setting the rules (yes, they opened the door to weekly check-ins but (a) the admin sets the rules and (b) the mismanagement of the call system is all on YOU).

Meanwhile, recipients are waiting hours upon hours and living constantly in fear of losing their shelter. All because YOU couldn’t fully staff a call center after increasing your own workload by mandating weekly check-ins.

Also meanwhile, no one has received a damn dime from a disaster relief fund for the self-employed and independent contractors. And some of the applications seem to have been bungled. Wow, more management failure. And another administration official busily pointing the finger elsewhere.